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Real Questions to Ask on a Senior Living Tour
Get the questions most families wish they'd asked sooner.
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This is for you if:
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A tour is coming up and you want to be ready
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You’ve already toured and walked out thinking, “I should’ve asked more”
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You’re trying to make a good decision without guessing your way through it
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You want something to guide the conversation, so you feel like you covered what counts
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What you'll find inside
A practical tool filled with real questions that help you:
✔️ Understand how staffing works - day and night - and who will be caring for your parent
✔️ Ask clearly about care capabilities and how care levels are determined and billed
✔️ Get a better sense of daily routines, from bathing to meals to what residents actually do each day
✔️ Have more honest conversations with leadership and frontline staff
✔️ Learn how the community approaches dementia, transitions, and end-of-life care
✔️ Leave with a clearer picture of what living there would really look like
It's not about asking more questions, it's about asking the right ones.
You're not supposed to know how to do this
I spent 25 years inside senior living, first leading communities and eventually leading operations at the corporate level. I've been in the room with families at every stage, trying to ask the right questions without even knowing what those were.
They were trying to get it right. But no one was giving them the questions that actually led to useful answers.
That’s why I created this guide.
It’s not just a list. It’s a tool to help you use your time on the tour well. This will help you ask better questions, see what really matters, and leave with a clearer sense of whether the community is the right fit for your parent.
Thanks for being here.
- Christen Bergeron
Navigating Senior Living
